Privacy Policy

Introduction

Better Healthy Care respects your privacy. This policy explains what information we collect through this website, why we collect it, how we protect it and the choices available to you.

By using our website, contacting us or subscribing to our newsletter, you agree to the practices described here.

Information We Collect

We collect information you choose to give us, including:

• Your name, email address and telephone number when you send a form, book an appointment or subscribe to our newsletter
• The service you are interested in and the message you write to us
• Information you share when you ask us for help with insurance or claims
• Basic technical information such as browser type and the pages you visit, collected through standard website analytics

How We Use Your Information

Your information is used only for the purpose you provided it. In practice that means:

• Responding to enquiries and arranging appointments
• Sending the newsletter you have asked to receive
• Helping with insurance paperwork, estimates and claims
• Improving our website, services and appointment experience
• Keeping records required for clinical and legal purposes

Cookies and Analytics

Our website uses minimal cookies to remember your preferences and to understand which pages are useful. Cookies do not identify you personally.

You can block or delete cookies in your browser settings at any time. Some parts of the site may work less smoothly if you do.

Newsletter and Email

We send newsletters only to people who subscribe. Every email includes an unsubscribe link, and you can also leave the list through our Unsubscribe page.

If you unsubscribe, we keep your address on a suppression list so that we do not email you again by mistake.

How We Protect Your Data

We apply administrative, technical and physical safeguards to protect your information, including restricted access within our team and secure storage of records.

Only staff who need your information to do their work can see it, and they are bound by confidentiality obligations.

Sharing Your Information

We do not sell, rent or trade your personal information. We share it only:

• With clinicians and staff involved in your care
• With insurers or claims partners when you ask us to help with paperwork
• With trusted service providers who support our website and email, under confidentiality agreements
• Where the law requires disclosure

Your Rights

You may ask us to:

• Show you the personal information we hold about you
• Correct information that is inaccurate or out of date
• Delete information we no longer need to keep
• Stop sending you marketing or newsletter emails
• Answer your questions about how your information is used

To make a request, email us at contact@betterhealthycare.com or call +1 907-235-0148.

Children's Privacy

Our website is intended for adults. We do not knowingly collect personal information from children through this website. Information about a child's care is provided by a parent or guardian during consultation.

Medical Disclaimer

The content on this website is general health information and is not a substitute for professional medical advice, diagnosis or treatment.

Please consult a qualified clinician about your own health. In an emergency, contact your local emergency services immediately.

Changes to This Policy

We review this policy regularly and publish the current version on this page. Continued use of the website after an update means you accept the revised policy.

Contact Us

If you have any question about this Privacy Policy or how your information is handled, our team will be glad to help.

Email: contact@betterhealthycare.com
Phone: +1 907-235-0148

You can also send us a message through the Contact page.